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Unable to load the config...

Unable to load the configuration file to eSpace 7910

Created: Jan 8, 2020 06:36:38Latest reply: Oct 26, 2021 08:03:50 587 8 0 0 0
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Dear all！

I cannot load the configuration file to eSpace 7910, the system shown as below:

eSpace 7910

Please help me! Thanks very much!

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Hey,girl
Created Jan 8, 2020 07:05:31

Posted by user_3664430 at 2020-01-08 07:00 Posted by Hey,girl at 2020-01-08 07:00Hello, dear!Have a good day!Under what scenarios did you import  ...

Thanks for your feedback! As you can see, the version of your old device and your new device are not the same.

There are two ways I can refer to you to resolve the issue!

  • Upgrade the old version to V200R003C00SPCf00, and then import the configuration file.

  • Compare the old device to configure the new device.

  1. Configure the SIP server.

  2. Configure the account.

If you have other questions, please let me know. I will do my best to resolve the problem!

View more
  • x
  • convention：

Unicef
Unicef Created Sep 6, 2021 03:02:53 (0) (0)
 
S_Noch
S_Noch Created Oct 26, 2021 08:03:33 (0) (0)
 
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Hey,girl
Hey,girl Created Jan 8, 2020 06:44:49

Hello, dear!

Have a good day!

Under what scenarios did you import the configuration file？ What is the eSpace 7910 version?

Waiting for your feedback!

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user_3664430
user_3664430 Created Jan 8, 2020 07:00:04

Posted by Hey,girl at 2020-01-08 06:44Hello, dear!Have a good day!Under what scenarios did you import the configuration file？ What is the ...

Hello, admin!
Have a good day!
I want to transfer the configure file to the other eSpace 7910.
My old eSpace version is V200R003C00SPC300. And the new one is eSpace 7910 V200R003C30SPCf00.

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  • x
  • convention：

S_Noch
S_Noch Created Oct 26, 2021 08:03:40 (0) (0)
 
(0) (0)
4#
Hey,girl
Hey,girl Created Jan 8, 2020 07:05:31

Posted by user_3664430 at 2020-01-08 07:00 Posted by Hey,girl at 2020-01-08 07:00Hello, dear!Have a good day!Under what scenarios did you import  ...

Thanks for your feedback! As you can see, the version of your old device and your new device are not the same.

There are two ways I can refer to you to resolve the issue!

  • Upgrade the old version to V200R003C00SPCf00, and then import the configuration file.

  • Compare the old device to configure the new device.

  1. Configure the SIP server.

  2. Configure the account.

If you have other questions, please let me know. I will do my best to resolve the problem!

View more
  • x
  • convention：

Unicef
Unicef Created Sep 6, 2021 03:02:53 (0) (0)
 
S_Noch
S_Noch Created Oct 26, 2021 08:03:33 (0) (0)
 
(0) (0)
5#
Unicef
Unicef MVE Created Aug 27, 2021 13:46:49

Good
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(0) (0)
6#
S_Noch
S_Noch Created Oct 26, 2021 08:03:50

nice
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  • x
  • convention：
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