Hi, dear!
This topic describes the solution for unable to create a video synopsis task.
Problem description
Unable to create a video synopsis task.
Product: IVS3800
Version: V100R019C50SPC300
Problem analysis
Because video synopsis is a CPU task. So we collect the CPU logs.
When we check the logs, we find the "VA is not existed" is printed. So we check the plugin version.
Root Cause
Plug-in installation error
Solution
Download the corresponding plug-in and install it.

Thanks!

