Got it

Unable to configure PEARMAIN keyboard

Created: Oct 17, 2019 08:44:46Latest reply: Oct 18, 2019 03:11:01 672 5 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hello, I have some error while configuring PEARMAIN keyboard


error

Featured Answers

Recommended answer

Hike
Created Oct 17, 2019 08:50:42

Dear Shelly

The Following may help you.

Connecting to a PEARMAIN Network Keyboard

This topic uses the PE-5126 network keyboard as an example to describe how to connect to a PEARMAIN network keyboard.
Background

To obtain the usage instructions of PEARMAIN network keyboards, log in to http://www.pearmain-cctv.net/index.php?s=/en/service/download/cid/152.
Prerequisites

You have connected the network interface of the network keyboard to the network where the C/S client is located, and the C/S client has started.
Configuring the Network Keyboard

  • Power on the network keyboard. The login page is displayed, as shown in Figure1.
    Figure 1 Logging in to the network keyboard
    Unable to configure PEARMAIN keyboard-3084410-1
  • Enter the user ID and password.
    Unable to configure PEARMAIN keyboard-3084410-2 NOTE:

    • The user ID ranges from 0 to 255. If a user ID ranging from 0 to 255 is used, the user password must be authenticated through matrix during login. If a user ID ranging from 1000 to 1255 is used, the user password must be locally authenticates through the network keyboard. If the user password is authenticates, the operation page is displayed. User ID 1000 indicates user ID 0 pluses 1000. This is used to differentiate two login modes.
    • The password contains a maximum of eight digits. The default password is 123456. The RedApple keyboard is a non-Huawei product. To ensure user account security, it is recommended that the login password be changed periodically to a password with a high complexity.
  • Move the cursor to Unable to configure PEARMAIN keyboard-3084410-3 and press Enter or the button on the top of the joystick to enter the operation page.
  • Set the IP address of the network keyboard.
    • Press MENU to enter the page for setting the keyboard.
    • Move the joystick rightward, choose System, and press Enter to enter the system configuration page.
    • Choose Port set and press Enter to enter the port configuration page.
    • Move the joystick rightward, choose Network, and press Enter to enter the network configuration page. Figure2 shows the network configuration page.
      Figure 2 Setting network parameters
      Unable to configure PEARMAIN keyboard-3084410-4
    • Set the IP address, subnet mask, and gateway IP address of the network keyboard.
    • Move the joystick downward, move the cursor to Unable to configure PEARMAIN keyboard-3084410-5, press Enter, choose Confirm, and press Enter to save configurations.
  • Set the client IP address. Move the joystick rightward to enter the page for setting the matrix IP address, as shown in Figure 3.
    Figure 3 Setting the target matrix
    Unable to configure PEARMAIN keyboard-3084410-6

    • Set Port to 18805.
    • Set Matrix IP to the IP address of the PC where the client is installed.
    • Move the joystick downward, move the cursor to Unable to configure PEARMAIN keyboard-3084410-7, press Enter, choose Confirm, and press Enter to save configurations.


Setting the Network Keyboard on the C/S client

  • Log in to the C/S client as the Admin user and access the Para. Setting tab page.
  • Select a vendor, set the matrix network port number, and enable the network keyboard, as shown in Figure4
    Figure 4 Setting the network keyboard
    Unable to configure PEARMAIN keyboard-3084410-8
  • Click Save.

For more detail you can refer to this LINK
View more
  • x
  • convention:

All Answers
Dear Shelly

The Following may help you.

Connecting to a PEARMAIN Network Keyboard

This topic uses the PE-5126 network keyboard as an example to describe how to connect to a PEARMAIN network keyboard.
Background

To obtain the usage instructions of PEARMAIN network keyboards, log in to http://www.pearmain-cctv.net/index.php?s=/en/service/download/cid/152.
Prerequisites

You have connected the network interface of the network keyboard to the network where the C/S client is located, and the C/S client has started.
Configuring the Network Keyboard

  • Power on the network keyboard. The login page is displayed, as shown in Figure1.
    Figure 1 Logging in to the network keyboard
    Unable to configure PEARMAIN keyboard-3084410-1
  • Enter the user ID and password.
    Unable to configure PEARMAIN keyboard-3084410-2 NOTE:

    • The user ID ranges from 0 to 255. If a user ID ranging from 0 to 255 is used, the user password must be authenticated through matrix during login. If a user ID ranging from 1000 to 1255 is used, the user password must be locally authenticates through the network keyboard. If the user password is authenticates, the operation page is displayed. User ID 1000 indicates user ID 0 pluses 1000. This is used to differentiate two login modes.
    • The password contains a maximum of eight digits. The default password is 123456. The RedApple keyboard is a non-Huawei product. To ensure user account security, it is recommended that the login password be changed periodically to a password with a high complexity.
  • Move the cursor to Unable to configure PEARMAIN keyboard-3084410-3 and press Enter or the button on the top of the joystick to enter the operation page.
  • Set the IP address of the network keyboard.
    • Press MENU to enter the page for setting the keyboard.
    • Move the joystick rightward, choose System, and press Enter to enter the system configuration page.
    • Choose Port set and press Enter to enter the port configuration page.
    • Move the joystick rightward, choose Network, and press Enter to enter the network configuration page. Figure2 shows the network configuration page.
      Figure 2 Setting network parameters
      Unable to configure PEARMAIN keyboard-3084410-4
    • Set the IP address, subnet mask, and gateway IP address of the network keyboard.
    • Move the joystick downward, move the cursor to Unable to configure PEARMAIN keyboard-3084410-5, press Enter, choose Confirm, and press Enter to save configurations.
  • Set the client IP address. Move the joystick rightward to enter the page for setting the matrix IP address, as shown in Figure 3.
    Figure 3 Setting the target matrix
    Unable to configure PEARMAIN keyboard-3084410-6

    • Set Port to 18805.
    • Set Matrix IP to the IP address of the PC where the client is installed.
    • Move the joystick downward, move the cursor to Unable to configure PEARMAIN keyboard-3084410-7, press Enter, choose Confirm, and press Enter to save configurations.


Setting the Network Keyboard on the C/S client

  • Log in to the C/S client as the Admin user and access the Para. Setting tab page.
  • Select a vendor, set the matrix network port number, and enable the network keyboard, as shown in Figure4
    Figure 4 Setting the network keyboard
    Unable to configure PEARMAIN keyboard-3084410-8
  • Click Save.

For more detail you can refer to this LINK
View more
  • x
  • convention:

IVS_PARA_INVALID
2
This error is usually caused by invalid input parameters.
View more
  • x
  • convention:

Hello Hike,

Do you have document on how to use the keyboard once it already connected to the IVS Client?
View more
  • x
  • convention:

Dear Shelly

Since this is a third-party device, you are advised to obtain related information from the official website of this product.

http://www.pearmain-cctv.net/index.php?s=/en/service/download/cid/152
View more
  • x
  • convention:

Hi, Shelly

The following may help you

Using Network Keyboard (RedApple-PEARMAIN)

This topic describes how to use RedApple network keyboards to enable and disable the video wall function and control the PTZ.
Procedure

  • Set a keyboard shortcut value for each camera.
    • Log in to the IVS client as the Admin user and access the Live Feed tab page.
    • In the Cameras panel, right-click a camera and choose Set Key Value to set or change the keyboard shortcut value, as shown in Figure 1.
      Figure 1 Keyboard shortcut values
      Unable to configure PEARMAIN keyboard-3085240-1
      Unable to configure PEARMAIN keyboard-3085240-2 NOTE:
      You can right-click a camera group and choose Display > Key value from the shortcut menu. Keyboard shortcut values are automatically generated for the cameras in the camera group.

  • Log in to the network keyboard.
    • Power on the network keyboard. The login page is displayed.
    • Enter the user ID and password. The operation page is displayed, as shown in  Figure 2.
      Figure 2 Operation page
      Unable to configure PEARMAIN keyboard-3085240-3

  • Press Monitor ID > MON > Enter > network keyboard value > CAM > Enter in sequence.
    Live video feeds from the camera are played on the video wall.
    Unable to configure PEARMAIN keyboard-3085240-4 NOTE:

    • The keyboard shortcut value for the camera is the value configured in 1.
    • Pane IDs start from 1 and increases by 1 from left to right and from up to down.
  • On the network keyboard, press Monitor ID > MON > network keyboard value > CAM in sequence.
    The live video feeds stop playing on the selected video pane.
  • Use the network keyboard to control the PTZ camera whose live video feeds are being played on the video wall. On the network keyboard, press Monitor ID > MON in sequence. Move the cursor to the specified pane and use the jotstick and network keyboard to control the PTZ camera.
View more
  • x
  • convention:

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.