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Unable to activate new temporary license for eAPP 610

Latest reply: Mar 5, 2020 19:21:29 391 3 4 0 0

Hi everyone, today I will share with you the reasons and solutions for the new temporary license that may not activate eAPP610.

Issue Description

Failed to activate the new temporary license of the eAPP610.


Handling Process

Compare the ESN of eAPP with that of the license file, it is found that the ESN of the license file is incorrect.


Root Cause

The ESN of the eAPP is different with that of the license file. 


After applying for the new license with the correct ES, the license can be activated normally.

Hope that can help you!

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Admin Created Jan 23, 2020 02:35:41

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Created Jan 23, 2020 17:08:17

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MVE Created Mar 5, 2020 19:21:29

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