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Unable to access Huawei Cloud backup of Notepad

Created: Aug 2, 2022 08:25:54Latest reply: Aug 13, 2022 04:57:24 100 3 1 0 0
  HiCoins as reward: 0 (problem unresolved)

I lost my Honor 8C last week. I used cloud.huawei.com to get my cloud backup and was successful in accessing everything except Notepad.

As soon as I click on 'legacy notepad' it shows '502 bad gateway' . I'm sure that I gave permission to backup my notes in cloud.

I did search on subreddit but couldn't find a solution. Can anyone help me out with this?

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Featured Answers
stephen.xu
Admin Created Aug 2, 2022 08:28:32

Dear user,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

Have a nice day!
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All Answers
stephen.xu
stephen.xu Admin Created Aug 2, 2022 08:28:32

Dear user,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

Have a nice day!
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Jimmywick
Jimmywick Created 3 days ago

Log in to the HUAWEI Cloud official website (cloud.huawei.com), and click Notepad. Select the note you wish to favorite and click at the top of the screen. You will then find the note in the My favourites section in the navigation tree.

Check with this.
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willjoe
willjoe Created 2 days 04:57

Log in to the HUAWEI Cloud official website (cloud.huawei.com), and click Notepad. Select the note you wish to favorite and click at the top of the screen. You will then find the note in the My favorites section in the navigation tree.


Regards,
Will
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