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Unable to access Huawei Cloud backup of Notepad

Created: Apr 23, 2022 03:37:28Latest reply: Apr 23, 2022 03:41:05 173 2 0 0 0
  HiCoins as reward: 0 (problem unresolved)

I lost my Honor 8C last week. I used cloud.huawei.com to get my cloud backup and was successful in accessing everything except Notepad.

As soon as I click on 'legacy notepad' it shows '502 bad gateway' . I'm sure that I gave permission to backup my notes in cloud.

I did search everywhere but couldn't find a solution. Can anyone help me out with this?

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Featured Answers
chenhui
Admin Created Apr 23, 2022 03:41:05

Hello,

Your device belongs to the Huawei consumer group. For assistance needed regarding Mobile Broadband, Mobile phone, or Home devices, we advise you to check the Huawei support website for consumers, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group, which are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline

Alternatively, you can enter your contact information in the following link, so that Huawei personnel can contact you:

https://consumer.huawei.com/en/contact-us/

Good luck!


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Saqibaz
Saqibaz Created Apr 23, 2022 17:03:45 (0) (0)
 
All Answers
chenhui
chenhui Admin Created Apr 23, 2022 03:41:05

Hello,

Your device belongs to the Huawei consumer group. For assistance needed regarding Mobile Broadband, Mobile phone, or Home devices, we advise you to check the Huawei support website for consumers, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group, which are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline

Alternatively, you can enter your contact information in the following link, so that Huawei personnel can contact you:

https://consumer.huawei.com/en/contact-us/

Good luck!


View more
  • x
  • convention:

Saqibaz
Saqibaz Created Apr 23, 2022 17:03:45 (0) (0)
 

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