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UMPT RAN16 / GTMU RAN13 conflict

Created: Aug 26, 2021 09:42:19Latest reply: Aug 30, 2021 11:30:06 491 6 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Dear Colleagues,

I've encountered an issue while swapping BBU3900 with BBU3910:

  • GTMU doesn't allow any BTSM version to log on, neither on BBU3900 or BBU3910 (GTMU runs on RAN13).

  • I've tried many username/passwords & it didn't work.

  • when installed another New GTMU it logged on normally, but we had to upgrade it to RAN15 because some cells weren't functioning properly (MUX) & it affected service.

  • I suspect there's a conflict between RAN13 SW @GTMU & RAN16 @UMPT.


If anyone encountered this issue & resolved it thanks to support.

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BetterMing
Created Aug 26, 2021 09:50:55

Hello, dear.
We recommend not changing equipment models without special needs. This is because it may lead to incompatible software or configuration. Currently your problem needs to be located to know whether it is a setup problem or software or hardware incompatibility. We recommend that you contact your local Huawei representative for processing: https://e.huawei.com/en/service-hotline-query

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Muhammad_Gamal
Muhammad_Gamal Created Aug 27, 2021 15:31:19 (0) (0)
Thanks BetterMing, i'll try to contact Technical Support to clarify root cause of such conflict.  
All Answers
Hi, dear

Please kindly wait for a minute.
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Hello, dear.
We recommend not changing equipment models without special needs. This is because it may lead to incompatible software or configuration. Currently your problem needs to be located to know whether it is a setup problem or software or hardware incompatibility. We recommend that you contact your local Huawei representative for processing: https://e.huawei.com/en/service-hotline-query

View more
  • x
  • convention:

Muhammad_Gamal
Muhammad_Gamal Created Aug 27, 2021 15:31:19 (0) (0)
Thanks BetterMing, i'll try to contact Technical Support to clarify root cause of such conflict.  

Hi Mohamed
                     It is recommended when u make any upgrade action to check HW compatibility and SW compatibility.


 

Board

BBU3900

BBU3910

BBU5900

BBU5900A

UMPT

UMPTa

Yes

No

No

No

UMPTb

Yes

Yes

Yes

No

UMPTe

Yes

Yes

Yes

Yes

UMPTg/UMPTga

No

Yes

Yes

Yes

LMPT

All

Yes

No

No

No

WMPT

All

Yes

No

No

No

GTMU

GTMU

Yes

No

No

No

GTMUb/GTMUc

Yes

Yes

No

No

UBBP

UBBPd

Yes

Yes

Yes

Yes

UBBPe

Yes

Yes

Yes

Yes

UBBPei/UBBPem/UBBPex2

No

Yes

Yes

Yes

UBBPf

No

Yes

Yes

Yes

UBBPfw

No

No

Yes

No

UBBPg1

Yes

Yes

Yes

Yes

UBBPg2/UBBPg2a

No

Yes

Yes

Yes

UBBPg3/UBBPg3a/UBBPg4

No

No

Yes

Yes

LBBP

All

Yes

No

No

No

WBBP

All

Yes

No

No

No

FAN

FAN/FANc

Yes

No

No

No

FANd/FANe

No

Yes

No

No

FANf

No

No

Yes

Yes

FANh

No

No

No

Yes

UPEU

UPEUa/UPEUb/UPEUc

Yes

No

No

No

UPEUd

Yes

Yes

No

No

UPEUe

No

No

Yes

No

UPEUh

No

No

No

Yes (BBU5900A AC)

UPEUg

No

No

No

Yes (BBU5900A DC)

UEIU

UEIU

Yes

Yes

No

No

UEIUb

No

No

Yes

No

UEIUd

No

No

No

Yes

UTRP

UTRP2/UTRP3/UTRP4/UTRP6/UTRP9/UTRPa

Yes

Yes

No

No

UTRPb4

Yes

No

No

No

UTRPc

Yes

Yes

No

No

USCU

USCUb11/14/16/18

Yes

Yes

Yes

No

USCUb22

Yes

No

No

No

UBRI

UBRI

Yes

No

No

No

UBRIb

Yes

Yes

No

No

UCIU

No

Yes

No

No

No

UCCU

No

Yes

Yes

No

No

It just compatability problem .

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amr_rashedy
amr_rashedy Created Aug 30, 2021 13:17:32 (1) (0)
good answer  
faysalji
faysalji Created Jan 31, 2022 14:52:01 (0) (0)
useful details, thanks for sharing  

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