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UDP registration failure

UDP registration failure

Created: Apr 8, 2020 07:45:07Latest reply: Apr 8, 2020 07:49:22 628 1 0 0 0
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Hello, dear!

Have a good day to you!

I have a question.

When I register terminal to SC by UDP or SIP, it fails. But when I use TLS, it is successful.

Why?

Who can tell me?

Thanks!


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Hey,girl
Created Apr 8, 2020 07:49:22

Hi, feixue!

Welcome to our community!

This problem is common in 6.1 and later versions.  

For security purposes, SIP and UDP are disabled by default. To use UDP for registration, enable UDP on the SC details page, select UDP on the device, and use port 5060 for registration.  

If the configuration is correct, check the network, UDP registration, and port.

Best wishes!

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Hey,girl
Hey,girl Created Apr 8, 2020 07:49:22

Hi, feixue!

Welcome to our community!

This problem is common in 6.1 and later versions.  

For security purposes, SIP and UDP are disabled by default. To use UDP for registration, enable UDP on the SC details page, select UDP on the device, and use port 5060 for registration.  

If the configuration is correct, check the network, UDP registration, and port.

Best wishes!

View more
  • x
  • convention：
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