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U2000: Configure th Wi-Fi...

U2000: Configure th Wi-Fi Networks of an ONT Operation Fail

Created: Sep 24, 2019 06:33:42Latest reply: Jun 13, 2020 14:09:47 844 4 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hi I get the following error when trying to set up the wifi of an ONT. The models I've had problem with are HG8346M and and HG8546M.

Screenshot 2019-09-24 at 09.25.17

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liqiang185
Admin Created Sep 24, 2019 06:50:33

Please check the connection between the OLT and the ONT.
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liqiang185
liqiang185 Admin Created Sep 24, 2019 06:50:33

Please check the connection between the OLT and the ONT.
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kikikakuku
kikikakuku Created Sep 24, 2019 08:16:48

Connection is ok. The devices are online and in use.
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liqiang185
liqiang185 Admin Created Sep 30, 2019 09:56:16

If the connection is normal, you need to collect a large amount of device information through the U2000 for analysis. It is not suitable to handle such faults in the forum because privacy may be disclosed. You are advised to contact local Huawei TAC engineers to handle the problem in real-time.
https://e.huawei.com/en/service-hotline-query
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emolina12
emolina12 Created Jun 13, 2020 14:09:47

Hi dears, I have the same problem , can you tell me what was the solution?
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