Hello everyone, today I will share with you the case about UPS5000 power failure handling methods. Hope it is helpful to you.
Issue Description
The UPS has no output or output shutdown alarm, and the load has no power.
Handling Process
As the 'No power supplied and Output disabled' alarm generates, and there are no other abnormal alerts on the UPS.
So query the historical alarms, and we find the UPS drained and reached EODpoint.
When UPS discharges to EOD point, it needs to clean the 'No power supplied and output disabled' alarm, then startup UPS to normal mode.
Root Cause
Mains power supply outage makes UPS discharge to EOD.
Solution
It needs to startup UPS manually as the settings were not correctly set and EOD was disabled.
Startup UPS to normal mode.
Enable EOD restart function. When UPS discharges to the next non-loads, UPS will startup automatically after mains recover.
Suggestions
EOD settings should be set to enabled.
Thanks!
