Physical Network Topology
Figure 1-1 Users can't get access to Internet via WLAN
Fault Description
AP can’t get online in AC, and can’t search the Huawei-lab-test on the phone.
Configuration Files
l AR
#
interface Wlan-Ess1
port hybrid pvid vlan 101
port hybrid tagged vlan 101
#
capwap source interface vlanif101
#
wlan ac
ap-region id 10
region-id 10
wmm-profile name wmm id 1
traffic-profile name traffic id 1
security-profile name security id
1
security-policy wpa2
wpa2 authentication-method psk pass-phrase cipher
%^%#Q-%d~;.Aj!<@qOUJ=vMG~rie2vkWOOUq>`5f73RU%^%# encryption-method
ccmp
service-set name company id 1
wlan-ess 1
ssid-hide
ssid Huawei-lab-test
traffic-profile id 1
security-profile id 1
service-vlan 100
radio-profile name radio id 1
wmm-profile id 1
ap 0 radio 0
radio-profile id 1
service-set id 1 wlan 1
#
return
Troubleshooting Procedure
Step 1 Checking whether the capwap configuration is correct
Step 2 Checking whether the software version matched
Step 3 Checking the AP online process
Step 4 Checking the vap configuraion
----End
Root Cause
1. Didn’t configure dot1x enable on the router
2. AP is not in the whitelist
3. Capwap source interface is wrong
4. SSID is hided
