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Troubleshooting Network Fault Alarms

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1. The network is faulty.


1

Handling Procedure

① On the CSP OM portal, choose Monitoring > Service Management and download paasbroker logs.

② Search for 26330 in the log file. The following error information is displayed, indicating that the time is out.

2

③ Check whether the network and PaaS server are normal.

Check the network. Ping the IP address that is timed out in step 2 from the OMU node.

curl Step2ip:26330



Contact the PaaS to check whether the server is normal.



2: The user name and password are incorrect.

3

Switch to the CSP system - FusionStage interconnection management system and import the correct tenant, user, and password for interconnecting with the PaaS.

4


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