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[Troubleshooting] Boards are isolated during OSN6800 device upgrade, error code: 995098637

251 0 0 0 0

Hello, everyone!


This post will tell you a case about boards are isolated during OSN6800 device upgrade.

Problem Description

During the upgrade of the OptiX OSN 6800, a board is isolated during the activate. As a result, the task cannot be continued executed on the U2000.

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Handling procedure

1. Run the command by using navigator login the NE to check the NE upgrade status, ACTIVE_PEND means the board is isolated during the activate.

:sftm-rtrv-state:swdl;

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2. If the NMS operation fails, run the command on the Navigator to activate the remaining boards.

:swdl-active-group;

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3. Continue the commit operation until the main state of the package loading is switched to the ACTIVATED state.

:swdl-commit-swmem;

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4. Delete the isolated board until the main/sub status is switched to the normal state(Restore the isolated board to the normal state)

:swdl-del-excludebd:0,0,0,0

(The first parameter indicates the ID of the isolated board. The value 0 indicates that all isolation boards are deleted. The other parameters use the default value 0)

5. Final can run the command to check the main /stand board version to verify whether successful upgrade. 

:sftm-query-pkgver


Root cause

During the upgrade, a board is isolated during the activating, letting the task cannot continue executing.

Solution

Run the command by using Navigator to let the upgrade process continue. 


That's all, I welcome everyone to leave a message and exchange in the comment area!

Thank you!

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