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Topic discussion | What are the causes of service interruption [Issue 3]

Latest reply: May 27, 2021 20:27:56 1282 22 5 0 1

Topic discussion

In the work of transmission network maintenance, we sometimes encounter one or more service interruptions. This kind of thing will bring troubles to customers. For the important key areas such as finance, transportation, energy, etc., it may cause the loss that cannot be counted. The fast and accurate repair of the fault is the basic requirement for our network maintenance workers.


Based on your personal experience, please list the causes that affect service disruption and the overview of repair methods in the comment area below the post.

  

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BAZ
MVE Author Created May 27, 2021 20:27:56

Services can be interrupted by thousand ways, here I can summarise some common ones
1. Human Errors, Man made mistakes like wrong configuration /change in parameters
2. Software Bugs (version /patch error or mismatch)
3.Environmental conditions, like temperature or power surge disturb hardware
4. Hardware Failure due to internal chip
5. Fiber Line losses in case of transmission network
6. External factors like earthquake, flood, terrorism.

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BAZ
BAZ Created May 27, 2021 20:31:32 (0) (0)
During network operations, issues do occur which could lead to massive outages. Being a network engineers we need to act fast and solve these issues timely.

Here are some quick tips & tools for isolating outage’s root cause that can help in resolution faster.
https://forum.huawei.com/enterprise/en/vital-tests-for-quick-troubleshooting-on-transmission-network-on-nce-t/thread/743373-875  
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