Third-party camera H.265 - VCN 3010 issue

Hi @MJC19 :

Thanks for your post in the Huawei Support Forum.

Wich version has your VCN3010?

Regards,

HAzcanio

Hi @MJC19  :

If the third party camera support H.265 and is connected by ONVIF must be recognized by the VCN3010.

Maybe is better if you open a ticket to the Huawei Engineer in your region.

In this URL's you can find the Official Documentacion about your case.

VCN3010 Open and Compatible design

Regards,

HAzcanio

Hello,

The possible cause is that the ONVIF configuration item is not enabled.

Please log in to the third party camera interface

In the camera interface, go to the settings and find out the ONVIF protocol

Once you found, choose to enable the ONVIF protocol.

After enable the protocol, you can set the ONVIF protocol settings which similar tothe photo I provided.

The ONVIF version should be clicked start from the lowest version to the highest version to see whether the VCN3010 can detect the third party camera or not.

Root Cause : Didn't enable the ONVIF protocol on third party camera

Solution : Enabled the ONVIF protocol

Thanks

Hello, MJC19!

Thanks for choosing our community!

Please tell me what is the version of VCN3010? The previous version of V1R2C50SPC100 does not support H265.

I am waiting for your feedback!