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The WIFI and other serivices of EP820-C71 stops working as soon as I add the server IP and port number in mobile networks for connecting to eUDC

Created: May 14, 2021 07:35:33Latest reply: May 21, 2021 07:26:35 336 6 1 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi Guys, I have added the IMEI of phone terminal(EP820-C71) on eUDC. When I add the Server IP and port number on phone of eUDC, the wifi stops working. Now the WIFI is disabled and I am not able to turn it on.

What can I do to turn on the WIFI on EP820-C71? 

Also, how can I connect the phone to eUDC?


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BetterMing
Created May 14, 2021 07:55:15

Hello, dear.

You need to check the kind of terminal you added. When the category is eUE. Many functions will be disabled. As shown in the figure.

eUDC

Adding a phone should be done in the same way as the terminal. You can refer to the following information:

You can click Add Terminal on Welcome to the eUDC page to register a UE quickly.

Registration is not required for UEs of V100R003 and earlier. If the IMEI Collection switch is turned on for UEs of V100R004 and later, the eUDC automatically collects IMEI information of the UEs after they access the network. Manual UE registration is not required. All UE permissions are selected by default. For details about turning on the IMEI Collection switch, see Configuring Network-Wide Parameters. To query the UE models and versions supporting IMEI collection, see Mapping Between Registration Parameters and Terminal Types.

For the data registered by the opusers users, the default VPN index is 65535 and cannot be modified.

More step-by-step information you can check the link: https://support.huawei.com/hedex/hdx.do?docid=EDOC1100170671&id=EN-US_TOPIC_0255629546&lang=en


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Deepinder
Deepinder Created May 14, 2021 08:11:55 (0) (0)
Hi, Thank you for your response.
I am using the same setting only.
all the boxes are unchecked.  
BetterMing
BetterMing Reply Deepinder  Created May 17, 2021 06:15:44 (0) (0)
It is added in and defaults to eUE, which disables these features by default and needs to be set to not disable them.  
All Answers
Hi dear, we are working on your problem. The WIFI and other serivices of EP820-C71 stops working as soon as I add the server IP and port number in mobile networks for connecting to eUDC-3928781-1
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  • x
  • convention:

Hello, dear.

You need to check the kind of terminal you added. When the category is eUE. Many functions will be disabled. As shown in the figure.

eUDC

Adding a phone should be done in the same way as the terminal. You can refer to the following information:

You can click Add Terminal on Welcome to the eUDC page to register a UE quickly.

Registration is not required for UEs of V100R003 and earlier. If the IMEI Collection switch is turned on for UEs of V100R004 and later, the eUDC automatically collects IMEI information of the UEs after they access the network. Manual UE registration is not required. All UE permissions are selected by default. For details about turning on the IMEI Collection switch, see Configuring Network-Wide Parameters. To query the UE models and versions supporting IMEI collection, see Mapping Between Registration Parameters and Terminal Types.

For the data registered by the opusers users, the default VPN index is 65535 and cannot be modified.

More step-by-step information you can check the link: https://support.huawei.com/hedex/hdx.do?docid=EDOC1100170671&id=EN-US_TOPIC_0255629546&lang=en


View more
  • x
  • convention:

Deepinder
Deepinder Created May 14, 2021 08:11:55 (0) (0)
Hi, Thank you for your response.
I am using the same setting only.
all the boxes are unchecked.  
BetterMing
BetterMing Reply Deepinder  Created May 17, 2021 06:15:44 (0) (0)
It is added in and defaults to eUE, which disables these features by default and needs to be set to not disable them.  
Hello, dear
Did you get your problem solved?
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Deepinder
Deepinder Created May 28, 2021 06:49:28 (0) (0)
Hi, yes the issue is resoved.
Resolution: Added EP820-C71 in whitelist on eUDC.  

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