Hi, dear!
Good day to you!
This topic describes the solution to the video parameters exceeds the conference's video capability.(Error code:0x11000096)
Issue Description
This article will help you fix the issue that during a conference initiation, the VSD displays the error message below:
(The video parameters exceeds the conference's video capability.(Error code:0x11000096))
Cause
The video format used by the participant is different from the video format used by the conference.
Solution
The fix:
Access the VSD installation directory. Use notepad to open the Vsd.Application.exe.config file.
Locate the following content. View the video formats within <vsdSiteVideoFormat></vsdSiteVideoFormat> and within <cgwSiteVideoFormat></cgwSiteVideoFormat>.
<!--VSD participant video resolution. Available values are CIF, 4CIF, 720P, 1080P, and Auto. The default value is Auto.-->
<vsdSiteVideoFormat>Auto</vsdSiteVideoFormat>
<!--CGW participant name.-->
<cgwSiteName>Cgw</cgwSiteName>
<!--CGW participant rate. Available values are 64 kbit/s, 128 kbit/s, 192 kbit/s, 256 kbit/s, 320 kbit/s, 384 kbit/s, 512 kbit/s, 768 kbit/s, 1152 kbit/s, 1472 kbit/s, 1536 kbit/s, 1920 kbit/s, 3 Mbit/s, 4 Mbit/s, 5 Mbit/s, 6 Mbit/s, 7 Mbit/s, and 8 Mbit/s. The default value is "1920 kbit/s".-->
<cgwSiteRate></cgwSiteRate>
<!--CGW participant video protocol. The only available value is H264.-->
<cgwSiteVideoProtocol>H264</cgwSiteVideoProtocol>
<!--CGW participant video resolution. Available values are CIF, 4CIF, 720P, 1080P, and Auto. The default value is Auto.-->
<cgwSiteVideoFormat>Auto</cgwSiteVideoFormat>
Perform either of the following:
If the video formats are both Auto, contact Huawei technical support engineers.
If either of the video formats is not Auto, change it to Auto, save the configuration file, and try to initiate the conference again.
NOTE:
When set to Auto, the video formats of the VSD and converged gateway are automatically changed to the defined conference format.
Thanks for reading!
