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The U2000 cannot initialize newly added NEs

Created: Apr 29, 2020 02:49:40Latest reply: Apr 30, 2020 09:45:01 366 3 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello, sir.

I have a problem.

Huawei U2000 manages the newly added NEs, such as OSN 2500, OSN 3500, and OSN 7500.

After an NE is added, the Initialize button is dimmed. I can only choose to download or upload,

When uploading the data of the OptiX OSN 2500, I must copy an NE with no service.

Can you tell me how to solve it?

Thank you!

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Chenxintao
Admin Created Apr 29, 2020 02:57:24

Hello, friend!


I experimented with the operations you described on the U2000, but I didn't encounter the situation you described.


I doubt whether the problem is caused by the U2000 version. Currently, some earlier U2000 versions have stopped providing services, and some functions of the U2000 may be faulty.


You are advised to check the U2000 version. If the version is too old, contact the service provider to upgrade the version.


Thanks!

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Hello, Corey_1.
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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Hello, friend!


I experimented with the operations you described on the U2000, but I didn't encounter the situation you described.


I doubt whether the problem is caused by the U2000 version. Currently, some earlier U2000 versions have stopped providing services, and some functions of the U2000 may be faulty.


You are advised to check the U2000 version. If the version is too old, contact the service provider to upgrade the version.


Thanks!

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Hello.
I want know what is your U2000 version and the OSN2500 version.

suggestion:
1-Try to add by manual your NE and be careful do not select "automatic upload";
2-Make sure all of your U2000 server component (services) are started.

Good luck,
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