Got it

The trust relationship between the secondary workstation and the primary domain failed

Created: May 30, 2019 08:50:26Latest reply: Jul 14, 2022 05:43:31 598 4 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello, everyone!

After FusionAccess logs in to desktop 20, the message "The trust relationship between the workstation and the primary domain fails" is displayed. The admin user cannot log in to the desktop using VNC. How do I recover my password?

I'm sure the password is correct. (Change the password a few minutes before the problem occurs.)

165018pkjcu9fsyzy9fffy.png?4.png


Thanks in advance!

  • x
  • convention:

Featured Answers
olive.zhao
Admin Created May 30, 2019 08:58:39

Hey there!

In this case, the VM is disconnected from the domain. You need to log in to the VM using a local account and then add the domain again.

If the desktop is provisioned via FusionAccess, the password of the administrator is reset during provisioning. Therefore, if no built-in local account can be used to log in to the desktop, only the password of the administrator can be reset on the PE.

This is a common scenario where VMs are out of domain. If you do not have related operation experience, we suggest that you contact your local TAC. They will help you with guidance.
View more
  • x
  • convention:

user_4397771
user_4397771 Created Jul 14, 2022 05:43:26 (0) (0)
 
All Answers
olive.zhao
olive.zhao Admin Created May 30, 2019 08:58:39

Hey there!

In this case, the VM is disconnected from the domain. You need to log in to the VM using a local account and then add the domain again.

If the desktop is provisioned via FusionAccess, the password of the administrator is reset during provisioning. Therefore, if no built-in local account can be used to log in to the desktop, only the password of the administrator can be reset on the PE.

This is a common scenario where VMs are out of domain. If you do not have related operation experience, we suggest that you contact your local TAC. They will help you with guidance.
View more
  • x
  • convention:

user_4397771
user_4397771 Created Jul 14, 2022 05:43:26 (0) (0)
 
user_4397771
user_4397771 Created Jul 14, 2022 05:43:31

good
View more
  • x
  • convention:

olive.zhao
olive.zhao Created Jul 18, 2022 08:55:01 (0) (0)
Thanks!  

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.
Information Protection Guide
Thanks for using Huawei Enterprise Support Community! We will help you learn how we collect, use, store and share your personal information and the rights you have in accordance with Privacy Policy and User Agreement.