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The trust relationship be...

The trust relationship between the secondary workstation and the primary domain failed

Created: May 30, 2019 08:50:26Latest reply: Jul 14, 2022 05:43:31 598 4 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hello, everyone!

After FusionAccess logs in to desktop 20, the message "The trust relationship between the workstation and the primary domain fails" is displayed. The admin user cannot log in to the desktop using VNC. How do I recover my password?

I'm sure the password is correct. (Change the password a few minutes before the problem occurs.)

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Thanks in advance!

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olive.zhao
Admin Created May 30, 2019 08:58:39

Hey there!

In this case, the VM is disconnected from the domain. You need to log in to the VM using a local account and then add the domain again.

If the desktop is provisioned via FusionAccess, the password of the administrator is reset during provisioning. Therefore, if no built-in local account can be used to log in to the desktop, only the password of the administrator can be reset on the PE.

This is a common scenario where VMs are out of domain. If you do not have related operation experience, we suggest that you contact your local TAC. They will help you with guidance.
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user_4397771
user_4397771 Created Jul 14, 2022 05:43:26 (0) (0)
 
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olive.zhao
olive.zhao Admin Created May 30, 2019 08:58:39

Hey there!

In this case, the VM is disconnected from the domain. You need to log in to the VM using a local account and then add the domain again.

If the desktop is provisioned via FusionAccess, the password of the administrator is reset during provisioning. Therefore, if no built-in local account can be used to log in to the desktop, only the password of the administrator can be reset on the PE.

This is a common scenario where VMs are out of domain. If you do not have related operation experience, we suggest that you contact your local TAC. They will help you with guidance.
View more
  • x
  • convention：

user_4397771
user_4397771 Created Jul 14, 2022 05:43:26 (0) (0)
 
user_4397771
user_4397771 Created Jul 14, 2022 05:43:31

good
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olive.zhao
olive.zhao Created Jul 18, 2022 08:55:01 (0) (0)
Thanks!  
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