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The terminals fail to access the network due to the eCNS280 USN & UGW License fails to be activated

Latest reply: Feb 1, 2022 07:03:07 584 7 4 0 0

Problem Description

    The terminals fail to access the network. It is found that the USN/UGW license is not successfully activated. After the temporary license expires, license resources are insufficient. As a result, the terminals fail to access the network.


Impact and Risk:

This problem occurs in the following scenario:
    When the USN/UGW commercial license file is activated, there is a possibility that the license file fails to be activated and the original temporary license file expires.


Impacts of this problem are as follows:
    The number of terminals accessing the network exceeds the limit specified by the license resource item. As a result, the terminals fail to access the network.


Root Cause:

    When a license file is loaded to the USN_VNFC/UGW_VNFC, there is a possibility that license file transfer fails. As a result, the license file fails to be activated.


Workaround:

    Check whether the license is activated successfully by referring to the license operation guide. If not, activate the commercial license again.


Solution:

    Solution 1: Check whether the license is activated successfully by referring to the license operation guide. If not, activate the commercial license again.

    Solution 2: Upgrade the environment to the version (eCNS280 V100R005C00SPC356) in which the problem has been resolved. Then, activate the commercial license file again.
eCNS280 V100R005C00SPC356 will be released online in June.


Thanks for sharing good solution
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Very interesting knowledge, thanks
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GOOD
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Thank you!
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Majdi.Chebil
Moderator Author Created Dec 7, 2021 09:00:31

I think solution 2 should be done manually
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Majdi.Chebil
Moderator Author Created Dec 7, 2021 09:15:08

Thanks for sharing!
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Thanks for sharing
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