Firstly, it is clear that the principle for the terminal to obtain EUA address book is that SC pushes the information
accessing EUA to the terminal, and then the terminal accesses EUA to obtain the address book information by itself.
Therefore, it is necessary to ensure that the terminal is connected with the address of EUA
1. Correctly configure the enterprise address book on SMC
2. Log in SC command line, access port 122 through SSH, and input dis eua-config to see whether SMC sends EUAP
configuration information to SC. Under normal circumstances, it should be displayed as follows
If there is no EUA address information, check the SMC configuration
3. In order to obtain EUA address book, the hard terminal needs to ensure SMC number (add venue and configure password).
The terminal is registered for password authentication and must ensure H323 registration. Operate download address book if
prompted below
Check the SC and terminal SSL security level Settings.
Ensure the SC level is lower than the level selected on the terminal. For example, if TLS 1.0 is selected on the terminal, all the
SC levels can be selected except TLS 1.1 and above and TLS 1.2. All levels can be supported by selecting SSLV3 and above on SC.
Make sure HTTPS mode is enabled on the terminal side
The method to detect whether the channel is normal is to try calling set on the terminal side. If successful, it proves that
the channel is normal. If the address book information cannot be obtained at this time, please contact the terminal side for
positioning. If the failure, please feedback specific error
4. In order to obtain EUA address book, the soft terminal needs to ensure SMC number (add venue and configure password)
for password authentication registration. In the version after V5R2SPC200, if the security mode is enabled, the soft terminal
must register with TLS for obtaining, and close the security mode for UDP registration and obtaining
If this is still not available, get the SC side signaling diagnosis to see if EUA address book information is carried in the
registration response message
The terminal registration needs to carry this flag
The SC response carries EUA information, which is also pushed if the network address book is configured
If you still cannot get EUA address book with you, please contact the soft terminal side for positioning
