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The TE30 enters in sleep mode and want to keep it always in up and ready state.

Created: Dec 29, 2018 11:05:41Latest reply: Jan 17, 2019 10:36:56 304 1 0 0 0

If you configure on the TE30 Device control > Device Control > Video Control at the Video Input Source as CAM IN, the endpoint will never go to sleep mode because the endpoint is "receiving" information from the camera all the time.

To solve the problem you need to input another setting like VGA IN and this will allow the device to go to sleep normally.

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peter64

Created Jan 17, 2019 10:36:56

how first point never go to sleep, second point will go to sleep normally, could you please explain more

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The TE30 enters in sleep mode and want to keep it always in up and ready state.

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