the system control unit SCU is offline 109100038"
Created: Mar 16, 2021 13:24:57Latest reply: Mar 29, 2021 12:19:41
590
23
0
0
0
HiCoins as reward：
0
(problem unresolved)
Hello friends,
I got this error message after trying to add new cameras through IVS "the system control unit scu is offline 109100038"
- x
- convention：
- Emotion(0)
Featured Answers
an.albasri
Created Mar 16, 2021 13:41:21
(0)
(0)
thanks Y_T_Z for quick reply. the SCU already restarted and status shows it is running. please find below requested details: IVS Version number: V100R003C10SPC230 Build20190529. MPU Product Type： VCN520 Current version: V100R003C10SPC235 Deployment mode：Slave domain server 
an.albasri
Reply Y_T_Z Created Mar 16, 2021 14:00:12
(0)
(0)
already restarted and now it is running
Y_T_Z
Reply an.albasri Created Mar 17, 2021 01:25:33
(0)
(0)
OK, To protect customer privacy, it is recommended that you create a trouble ticket for handling or block privacy information. https://e.huawei.com/en/service-hotline-query
an.albasri
Reply Y_T_Z Created Mar 17, 2021 07:45:56
(0)
(0)
I am going to share SCU logs from where we are getting the error message. can you please confirm which module log do you want 12 |
All Answers
an.albasri
Created Mar 16, 2021 13:41:21
(0)
(0)
thanks Y_T_Z for quick reply. the SCU already restarted and status shows it is running. please find below requested details: IVS Version number: V100R003C10SPC230 Build20190529. MPU Product Type： VCN520 Current version: V100R003C10SPC235 Deployment mode：Slave domain server
an.albasri
Reply Y_T_Z Created Mar 16, 2021 14:00:12
(0)
(0)
already restarted and now it is running
Y_T_Z
Reply an.albasri Created Mar 17, 2021 01:25:33
(0)
(0)
OK, To protect customer privacy, it is recommended that you create a trouble ticket for handling or block privacy information. https://e.huawei.com/en/service-hotline-query
an.albasri
Reply Y_T_Z Created Mar 17, 2021 07:45:56
(0)
(0)
I am going to share SCU logs from where we are getting the error message. can you please confirm which module log do you want 12 |
Comment
Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
- Politically sensitive content
- Content concerning pornography, gambling, and drug abuse
- Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
