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The solar data be loose when disconnected internet

Created: Mar 12, 2021 05:15:45Latest reply: May 12, 2021 08:34:46 435 13 0 0 0
  Rewarded HiCoins: 1 (problem resolved)

I have a solar site which is 1MWp capacity. It has 8pcs SUN2000 - 100KTL. It was collected by a smartlogger 3000A. 


The below picture is energy statistic in Jan 2021. The system connected in 10 Jan. We have lose internet to 18 Jan. so the daily data also lose from 11 to 17 Jan. (But total energy still calculate 74.39MWh).


I have a question could we got back a daily data in time which lose internet connection?


Thank for help.



data 1


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Recommended answer

BetterMing
Created Mar 12, 2021 05:50:08

Hello, dear.

If you have a Smartlogger3000 data collector, you can follow the steps below to collect response data on the WEB side.

Collecting Performance Data

Context

You can recollect the solar inverter performance data as well as daily, monthly, and yearly energy yields.

Procedure

  1. Choose Maintenance > Device Mgmt. > Data Re-Collection.

  2. Select the type of the data to be collected and set the collection period.

  3. Select the name of the device whose data is to be collected and click Collect Data.

  4. Wait until all data is gathered. On the Monitoring page, query the collection result.


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thongpx
thongpx Created Mar 12, 2021 06:43:30 (0) (0)
I am working remotely. I will try that when I come to our site.
Thank you.  
BetterMing
BetterMing Reply thongpx  Created Mar 12, 2021 06:50:32 (0) (0)
You're welcome!  
Tang_li
Tang_li Reply thongpx  Created Mar 12, 2021 09:19:09 (0) (0)
https://forum.huawei.com/enterprise/en/how-to-re-collect-date-on-fusionsolar/thread/645739-100027  
Tang_li
Tang_li Reply thongpx  Created Mar 12, 2021 09:20:58 (0) (0)
It's been two months. You can try to re-collect data on the SmartLogger and then on the FusionSolar. If it doesn't work, there's no way to make up the numbers.  
All Answers
Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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thongpx
thongpx Created Mar 12, 2021 06:42:26 (0) (0)
Do you have schedule for fix problem? When do you complete?  
olive.zhao
olive.zhao Reply thongpx  Created Mar 12, 2021 11:36:55 (0) (0)
You can refer to the BetterMing and Tangli answer.  

Hello, dear.

If you have a Smartlogger3000 data collector, you can follow the steps below to collect response data on the WEB side.

Collecting Performance Data

Context

You can recollect the solar inverter performance data as well as daily, monthly, and yearly energy yields.

Procedure

  1. Choose Maintenance > Device Mgmt. > Data Re-Collection.

  2. Select the type of the data to be collected and set the collection period.

  3. Select the name of the device whose data is to be collected and click Collect Data.

  4. Wait until all data is gathered. On the Monitoring page, query the collection result.


View more
  • x
  • convention:

thongpx
thongpx Created Mar 12, 2021 06:43:30 (0) (0)
I am working remotely. I will try that when I come to our site.
Thank you.  
BetterMing
BetterMing Reply thongpx  Created Mar 12, 2021 06:50:32 (0) (0)
You're welcome!  
Tang_li
Tang_li Reply thongpx  Created Mar 12, 2021 09:19:09 (0) (0)
https://forum.huawei.com/enterprise/en/how-to-re-collect-date-on-fusionsolar/thread/645739-100027  
Tang_li
Tang_li Reply thongpx  Created Mar 12, 2021 09:20:58 (0) (0)
It's been two months. You can try to re-collect data on the SmartLogger and then on the FusionSolar. If it doesn't work, there's no way to make up the numbers.  
Done.
I do as Tang-li guide. So that was successful.

Thank all.
The solar data be loose when disconnected internet-3829023-1
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Tang_li
Tang_li Created Mar 15, 2021 01:24:10 (0) (0)
Happy to help you, can set the Best answer.  
thongpx
thongpx Reply Tang_li  Created Mar 15, 2021 07:04:06 (0) (0)
I cannot mark Best answer because you just "reply" me. But I just mark helpful for your post.
Thank again Tang_li.  
I have done one time for one project, then I have got back all data. But for other project, I cannot get back the data? what are problem.

How to fix it?
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BetterMing
BetterMing Created May 14, 2021 07:01:41 (0) (0)
Is it also impossible to get the data according to Tang_LI's guide?  

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