The screen of server suddenly becomes black

Created: Oct 22, 2019 11:41:30Latest reply: Oct 23, 2019 09:56:32 97 4 0 0
  Rewarded Hi-coins: 0 (problem resolved)

Hey, team


What should I do if the customer finds that a black screen is displayed after the monitor is connected to the server?


Thank you

  • x
  • convention:

Featured Answers
stephen.xu
Admin Created Oct 22, 2019 11:51:14 Helpful(0) Helpful(0)

Posted by Freaks at 2019-10-22 11:46 The monitor has been connected, but it is normal before today.
OK, got it .

Please do the following steps to try to solve your problem:
1. Check whether the power cable of the monitor is connected correctly. The power cable may be loose.
2. Check whether the connection between the monitor and the server is secure. If the cable is loose, a black screen may be displayed.
3. Ping the IP address of the server to check whether the server is running properly.
  • x
  • convention:

All Answers
stephen.xu
stephen.xu Admin Created Oct 22, 2019 11:43:52 Helpful(0) Helpful(0)

Hey, freaks

Is your server just connected to the monitor or has it been connected?
  • x
  • convention:

Freaks
Freaks Created Oct 22, 2019 11:46:12 Helpful(0) Helpful(0)

Posted by stephen.xu at 2019-10-22 11:43 Hey, freaksIs your server just connected to the monitor or has it been connected?
The monitor has been connected, but it is normal before today.
  • x
  • convention:

stephen.xu
stephen.xu Admin Created Oct 22, 2019 11:51:14 Helpful(0) Helpful(0)

Posted by Freaks at 2019-10-22 11:46 The monitor has been connected, but it is normal before today.
OK, got it .

Please do the following steps to try to solve your problem:
1. Check whether the power cable of the monitor is connected correctly. The power cable may be loose.
2. Check whether the connection between the monitor and the server is secure. If the cable is loose, a black screen may be displayed.
3. Ping the IP address of the server to check whether the server is running properly.
  • x
  • convention:

Freaks
Freaks Created Oct 23, 2019 09:56:32 Helpful(0) Helpful(0)

Posted by stephen.xu at 2019-10-22 11:51 OK, got it .Please do the following steps to try to solve your problem:1. Check whether the power ...
Thank you very much.

It works
  • x
  • convention:

Comment

Reply
You need to log in to reply to the post Login | Register

Notice Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " Privacy."
If the attachment button is not available, update the Adobe Flash Player to the latest version!
Login and enjoy all the member benefits

Login and enjoy all the member benefits

Login