Hello,
There are two possible problems with this configuration:
1. If you configure rate limiting on the downstream interface of the gateway, the user download corresponds to the outbound direction of this interface. So you need to change the configuration to 'outbound'.
2. The current configuration limits the total speed of these IP addresses to 2400 kbit/s. If you want to limit the speed of a single terminal to 2400 kbit/s, you need to add the 'per-ip' parameter.
Therefore, you may change the configuration to:
interface gigabitethernet 0/0/20
qos car outbound cir 2400 cbs 451200 pbs 751200 range 192.168.1.20 to 192.168.1.119 per-ip green pass yellow pass red discard