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The Procedure to solve the login failed for FusionInsight

Latest reply: Dec 26, 2018 05:40:22 386 3 12 0 0

Hello, everyone!

The post will share with you the procedure to solve the login failure for FusionInsight.

1. Log in to the active OMS node as user root using PuTTY.

2. Run the ps -ef | grep tomcat command to check whether the Tomcat process is normal. If the following information is displayed, check the Tomcat startup failure cause.

tomcat

3. Check whether the Tomcat port is used. If the port is used, on the active node, run the netstat -nap | grep port number command as the root user to detect the process that uses the port, and release the port as follows:

•Uninstall the program that uses the Tomcat port.

•Arrange another port for the process that uses the Tomcat port.

4. Check whether wsFloatIp configured in /opt/huawei/Bigdata/apache-tomcat-7.0.53/conf/server.xml is correct if you cannot log in to the FusionInsight Manager after Tomcat starts properly.

5. If the configuration is correct, check whether the address in eth0:ws is the same as wsFloatIp.

6. Run the ifconfig command to check the subnet mask.

ifconfig

Run the route command to check the gateway.

route

7. Open /opt/huawei/Bigdata/OMSV100R001C00x8664/workspace0/ha/module/harm/plugin/conf/floatip.xml, and modify related network parameters. You can also modify the parameters based on the active OMS configuration file install.ini, which is shown as follows:

install.ini

8.Run the following script to restart the active OMS process:

/opt/huawei/Bigdata/om-0.0.1/sbin/restart-oms.sh

This is my solution, how about yours? Go ahead and share it with us!

FusionInsight login failed. What caused this failure? Can we avoid this problem?
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Through this post, I learned a lot about FusionInsight's troubleshooting knowledge, and I can quickly deal with it when I encounter similar problems in the future delivery project.
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The IP address configuration is very crucial parameter which shouldn't be modified directly in OS configuration.
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