Got it

The portable terminal cannot initiate trunking group call

Created: Nov 30, 2019 09:39:46Latest reply: Nov 30, 2019 09:45:58 422 3 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi,

The portable terminals can initiate video services but cannot initiate trunking group calls. What are the common troubleshooting methods?

Featured Answers
Neil_Tong
Created Nov 30, 2019 09:50:23

Hi dear,
I just met the same problem not long ago, at that time, I did the following actions to troubleshoot the problem which you can refer to and I hope it will be useful to you.

1. Check whether NEs are configured with correct licenses.
2. Check whether the eNodeB is configured to work in the trunking mode by running the "LST ENODEBMODE" command.
3. Check whether the core network node IP address is correctly added on the "Device Node" page. Ensure that the IP address is the SIP IP address on the core network.

On the other hand, if the Portable terminals can initiate trunking group calls but cannot initiate any video services, you can refer to the following troubleshooting method
1. Check whether there is a failure in the eMDC610-related processes.
2. Check on the eOMC whether the video function has been enabled in the registration data.
3. Check whether the terminal has been successfully registered with the eMDC610.

Hope it will be useful to you.
Best regards!

View more
  • x
  • convention:

Miss.ZD
Miss.ZD Created Nov 30, 2019 10:06:27 (0) (0)
The answer is very clear, thanks.  
All Answers
Hello,
When the DC initiates a group call, the listening terminals do not respond SOLVED.
Please refer to the link below
Thanks
View more
  • x
  • convention:

Hi dear,
I just met the same problem not long ago, at that time, I did the following actions to troubleshoot the problem which you can refer to and I hope it will be useful to you.

1. Check whether NEs are configured with correct licenses.
2. Check whether the eNodeB is configured to work in the trunking mode by running the "LST ENODEBMODE" command.
3. Check whether the core network node IP address is correctly added on the "Device Node" page. Ensure that the IP address is the SIP IP address on the core network.

On the other hand, if the Portable terminals can initiate trunking group calls but cannot initiate any video services, you can refer to the following troubleshooting method
1. Check whether there is a failure in the eMDC610-related processes.
2. Check on the eOMC whether the video function has been enabled in the registration data.
3. Check whether the terminal has been successfully registered with the eMDC610.

Hope it will be useful to you.
Best regards!

View more
  • x
  • convention:

Miss.ZD
Miss.ZD Created Nov 30, 2019 10:06:27 (0) (0)
The answer is very clear, thanks.  

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.