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The PC can ping the firewall, but the firewall cannot ping the PC.

Created: Aug 16, 2019 09:46:58Latest reply: Mar 29, 2021 17:07:03 1304 10 1 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello everyone,

I have upgraded my eNSP recently. When I was doing an experiment, I found that the PC can ping the firewall, but the firewall cannot ping the PC.

This never happened before, it's so strange, I have configured the service-mange command under the interface.

Please help me! Thank you!

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Popeye_Wang
Admin Created Aug 16, 2019 09:54:28

Hi @Sprout!


I think I know what the problem is.


The priority of the service-manage function is higher than that of the security policy. Only when the service-manage function is enabled on the inbound interface can the device be accessed via the corresponding interface. 


However, firewall V1 and V5 have different mechanisms in different versions. In V1, only the service-manage ping enable command needs to be enabled on the interface to implement the ping function between the device and the peer end. The interzone policy between the local and trust zone doesn’t need to be set to permit.

But for V5R1 firewalls, the service-manage command can only allow packets to enter the device so that the device can be pinged. The packets initiated by the device are controlled by the interzone policy, so only after the interzone policy has been set to permit can the device ping other devices.


The firewall image in the newest eNSP is the V5 version. So you also need to configure the security policies.
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Unicef
Unicef Created Jun 14, 2020 12:52:14 (0) (0)
VERY GOOD  
user_3894435
user_3894435 Created Jul 1, 2021 16:04:38 (0) (0)
 
All Answers

Hi @Sprout!


I think I know what the problem is.


The priority of the service-manage function is higher than that of the security policy. Only when the service-manage function is enabled on the inbound interface can the device be accessed via the corresponding interface. 


However, firewall V1 and V5 have different mechanisms in different versions. In V1, only the service-manage ping enable command needs to be enabled on the interface to implement the ping function between the device and the peer end. The interzone policy between the local and trust zone doesn’t need to be set to permit.

But for V5R1 firewalls, the service-manage command can only allow packets to enter the device so that the device can be pinged. The packets initiated by the device are controlled by the interzone policy, so only after the interzone policy has been set to permit can the device ping other devices.


The firewall image in the newest eNSP is the V5 version. So you also need to configure the security policies.
View more
  • x
  • convention:

Unicef
Unicef Created Jun 14, 2020 12:52:14 (0) (0)
VERY GOOD  
user_3894435
user_3894435 Created Jul 1, 2021 16:04:38 (0) (0)
 
Could anybody explain how to PERMIT ping packets from USG to directly connected device, in situation when port already in TRUST zone?
Issue is PC can ping firewall, but firewall cant ping PC,
and only one solution is set default action of security-policy to PERMIT ...
Do anyone have better solution how to let firewall ping PC without permitting everything?
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Thank you!The PC can ping the firewall, but the firewall cannot ping the PC.-3339447-1
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Great idea
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Nice
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Thanks
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For sharing
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Nice
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