The Huawei Enterprise Support Website provides global users with professional technical support for approximately 1000 Huawei products in domains including Enterprise Network, IT, Unified Communications, Enterprise Wireless, Network Energy, and Network Management.
In addition to a complete set of technical documents, interactive services are also available, such as online enquiry, online technical support, online certification and training, and forums.
The overhauled web design of the Huawei Enterprise Support Website (http://support.huawei.com/enterprise/en/index.html) facilitates data search and browsing.
1. Search by Product or Solution
PRODUCTS & SOLUTIONS on the top menu bar contains products and solutions that are categorized by type and provide links to their product or solution pages.
Products consists of 18 product types such as Access Networking, Cloud Computing & Big Data, Data Center Energy, Routers, SDN Controller, Servers, Storage, Switches, and Telecom Energy.
Click a product to access the product page.
2. Quick Search and Quick Access
Beside the menu bar are the search box and the quick access area.
Enter a product or model name in the search box. The website's new search algorithm ensures that you get the matching results at the fastest possible speed.
Click an icon in the quick access area to chat with the virtual assistant, submit service requests, check RMAs and certificates, or obtain tools.
3. Product Support
The PRODUCT SUPPORT area is composed of six product sections including Enterprise Network, Enterprise Data Center, Enterprise Wireless, and Network Energy. Above the sections are links to documents, software, articles, bulletins, multimedia, forums, and online courses.
4. Industry Solutions
The Huawei Enterprise Support Website provides solutions for seven industries (Public Safety, Finance, Smart Grid, Transportation, ISP, Education, and Enterprise) and two application scenarios (Enterprise Network and Cloud Data Center).
Huawei customizes one-stop solutions for your industry and application scenario based on its insights into industry requirements, advanced technologies, global service support platforms, and a team of leading experts. Huawei's industry-specific solutions simplify your development and operations and improve work efficiency.
Check solution details by just clicking an industry solution name.
Comprehensive, professional, and efficient support services. That's what the Huawei Enterprise Support Website offers. Come and explore more about this website at
http://support.huawei.com/enterprise/en/index.html.
