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The OMU cannot be started

Created: Jan 24, 2022 07:11:00Latest reply: Jan 24, 2022 07:56:28 246 5 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hello, all!

When I start the OMU, the system reports an error indicating that the MAC address fails to be obtained.Therefore, the OMU cannot be started.

Please help me to resolve this problem, thanks!

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Y_T_Z
Admin Created Jan 24, 2022 07:56:28

Posted by user_3386671 at 2022-01-24 07:53 Hello, dear!It is the same!

Okay, thanks for your feedback.
Please check whether the capacity permission is correctly configured on the OMU.
You can run the following command to check:
getcap /home/ivs_omu/bin/ivs_omu
If no, run the following command:
setcap cap_ipc_lock,cap_fowner,cap_sys_tty_config,cap_sys_rawio,cap_dac_read_search,cap_dac_override,cap_sys_admin,cap_sys_resource,cap_sys_boot,cap_sys_ptrace,cap_net_raw,cap_net_admin,cap_net_broadcast,cap_net_bind_service=eip /home/ivs_omu/bin/ivs_omu

Best wishes!

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Y_T_Z
Y_T_Z Admin Created Jan 24, 2022 07:12:52

Hello, dear!

Welcome to our community!

Please kindly tell me what is the OMU version, and what is the VCN product?

Best wishes!

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Posted by Y_T_Z at 2022-01-24 07:12Hello, dear!Welcome to our community!Please kindly tell me what is the OMU version, and what is the  ...

Thanks for reply!
The product information is VCN540 V1R3.

This is the key log, how can I do?

OMU log


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Y_T_Z
Y_T_Z Admin Created Jan 24, 2022 07:28:27

Posted by user_3386671 at 2022-01-24 07:22 Posted by Y_T_Z at 2022-01-24 07:22Hello, dear!Welcome to our community!Please kindly tell me what is ...

Hello, dear!

Please check whether the OMU has the sudo right.

You can compare the /etc/sudoers file in the abnormal environment with the file in the normal environment.If they are inconsistent, copy the sudoers file in the normal environment to the abnormal environment for replacement.

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Posted by Y_T_Z at 2022-01-24 07:28 Hello, dear!Please check whether the OMU has the sudo right.You can compare the /etc/sudoers file ...
Hello, dear!
It is the same!
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Y_T_Z
Y_T_Z Admin Created Jan 24, 2022 07:56:28

Posted by user_3386671 at 2022-01-24 07:53 Hello, dear!It is the same!

Okay, thanks for your feedback.
Please check whether the capacity permission is correctly configured on the OMU.
You can run the following command to check:
getcap /home/ivs_omu/bin/ivs_omu
If no, run the following command:
setcap cap_ipc_lock,cap_fowner,cap_sys_tty_config,cap_sys_rawio,cap_dac_read_search,cap_dac_override,cap_sys_admin,cap_sys_resource,cap_sys_boot,cap_sys_ptrace,cap_net_raw,cap_net_admin,cap_net_broadcast,cap_net_bind_service=eip /home/ivs_omu/bin/ivs_omu

Best wishes!

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