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The OceanStor 5300 V5 can...

The OceanStor 5300 V5 cannot log in to DeviceManager.

Created: Feb 7, 2021 06:09:10Latest reply: Feb 7, 2021 06:29:43 319 7 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Dear team,

I have this problem:

1. The OceanStor 5300 V5 cannot log in to DeviceManager.

2. The PC can ping the storage management port and directly connect the PC to the storage device.

3. SmartKit can inspect storage devices.

How do I check this?


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Best answer

(0) (0)
little_fish
Admin Created Feb 7, 2021 06:29:43

Daer Phany,
If your browser is compatible. Please you can follow this:
1. Check whether any error is reported during the inspection.
2. Clear the browser cache.
3. Use another browser.
Thank you.
Have a nice day!
View more
  • x
  • convention：

Phany
Phany Created Feb 7, 2021 06:32:56 (0) (0)
After clear the browser cache, it works fine.  

Recommended answer

(2) (0)
Laiheang
Created Feb 7, 2021 06:17:52

Hello user hope it can help:

The DeviceManager is compatible with multiple types of operating systems and browsers. However, the partially compatible browsers cannot provide guaranteed ease-of-use experience for using the DeviceManager. Table 3-1 lists the operating systems and browsers compatible with the DeviceManager.

login

Have a good day!

View more
  • x
  • convention：

Phany
Phany Created Feb 7, 2021 06:29:18 (0) (0)
Yes, it's compatible.  
Laiheang
Laiheang Reply Phany  Created Feb 7, 2021 07:05:37 (0) (0)
 
All Answers
(1) (0)
2#
little_fish
little_fish Admin Created Feb 7, 2021 06:10:37

Daer Phany,
Check whether any error is reported during the inspection. What error is reported during login? What browser did you use to log in? Thank you.
View more
  • x
  • convention：
(1) (0)
3#
Phany
Phany Created Feb 7, 2021 06:11:01

Posted by little_fish at 2021-02-07 06:10 Daer Phany,Check whether any error is reported during the inspection. What error is reported during ...
I use Chrome.
View more
  • x
  • convention：
(2) (0)
4#
Laiheang
Laiheang Created Feb 7, 2021 06:17:52

Hello user hope it can help:

The DeviceManager is compatible with multiple types of operating systems and browsers. However, the partially compatible browsers cannot provide guaranteed ease-of-use experience for using the DeviceManager. Table 3-1 lists the operating systems and browsers compatible with the DeviceManager.

login

Have a good day!

View more
  • x
  • convention：

Phany
Phany Created Feb 7, 2021 06:29:18 (0) (0)
Yes, it's compatible.  
Laiheang
Laiheang Reply Phany  Created Feb 7, 2021 07:05:37 (0) (0)
 
(0) (0)
5#
little_fish
little_fish Admin Created Feb 7, 2021 06:29:43

Daer Phany,
If your browser is compatible. Please you can follow this:
1. Check whether any error is reported during the inspection.
2. Clear the browser cache.
3. Use another browser.
Thank you.
Have a nice day!
View more
  • x
  • convention：

Phany
Phany Created Feb 7, 2021 06:32:56 (0) (0)
After clear the browser cache, it works fine.  
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