The Network Connection of a Dome IPC Is Abnormal After It Is Wall-mounted

Step 1 Remove the protective shield, mount the IPC again, power on the IPC, and check the power indicator.

• If the power indicator is on, go to Step 2.
• If the power indicator is still off, remove the IPC from the wall, remove the network cable, power on the IPC again, and check the power indicator.

− If the power indicator is on, go to Step 2.
− If the power indicator is still off, the power supply is abnormal. Contact your service provider for assistance.

Step 2 Check whether the RJ45 connector of the network cable and the RJ45 connector are in good contact.

• If yes, contact your service provider for assistance.
• If no, make the network cables again.

Note:
Network cables can be made in two ways: cross-connected cables and parallel cables. Making network cables must comply with the 568A or 568B standard.

Step 3 Check whether the fault is rectified.

• If yes, no further operation is required.
• If no, contact your service provider for assistance.

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The possible causes are as follows:

• The power cable is loosely connected so that the dome IPC is powered off.
• The RJ45 connector of the network cable is not in good contact.