Got it

The MU process is offline

Created: Apr 23, 2021 07:05:47Latest reply: Apr 23, 2021 07:08:16 525 3 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi, guys!

Good day to you!

I found the MU process is offline, and then, I checked the MU process ID on the background. It is found that the MU process ID changes continuously.

Can you help me? Thanks!


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Recommended answer

Y_T_Z
Admin Created Apr 23, 2021 07:08:16

Hi, dear!
Welcome to our community!
Please collect the key logs of MU and use the keyword conflicted to find conflicting files.
Best wishes!
View more
  • x
  • convention:

Alisa1
Alisa1 Created Apr 23, 2021 07:15:34 (0) (0)
And then?  
Y_T_Z
Y_T_Z Reply Alisa1  Created Apr 23, 2021 07:20:08 (0) (0)
1. Search for the keyword conflicted in MU logs, and record the camera code and recording block ID.
2. Run the SQL command to delete the conflicting recording block records.
Database operations are risky. If you are not skilled, simple operations are recommended.
https://e.huawei.com/en/service-hotline-query  
All Answers
Y_T_Z
Y_T_Z Admin Created Apr 23, 2021 07:08:16

Hi, dear!
Welcome to our community!
Please collect the key logs of MU and use the keyword conflicted to find conflicting files.
Best wishes!
View more
  • x
  • convention:

Alisa1
Alisa1 Created Apr 23, 2021 07:15:34 (0) (0)
And then?  
Y_T_Z
Y_T_Z Reply Alisa1  Created Apr 23, 2021 07:20:08 (0) (0)
1. Search for the keyword conflicted in MU logs, and record the camera code and recording block ID.
2. Run the SQL command to delete the conflicting recording block records.
Database operations are risky. If you are not skilled, simple operations are recommended.
https://e.huawei.com/en/service-hotline-query  

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