This post is about solve the problem that one of the MUs on the two NVR servers is offline.
Problem description
One of the MUs on the two NVR servers is offline.
Version information:
l Product type: VCN520
l Version: V100R002C30SPC207
Figure 1. The MU is offline
Problem analysis
1. The MU module fails to be restarted after it is restarted on the OMU portal page.
2. Checked the MU logs and found that there were code errors, but no other errors.
3. Checked the MU.conf file. It is found that the media IP address is incorrectly configured.
Root cause
The media stream IP address of the MU.conf file is incorrect.
Solution description
Change the IP address of the media stream in the MU.conf configuration file to the correct IP address. After the modification, restart the MU module. The fault is rectified.
Figure 2. The MU.conf Configuration File
