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The MPU15 server hard disk status shows fault.

Created: Jun 23, 2019 15:58:26Latest reply: Jun 23, 2019 16:06:31 490 1 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Dear  Team

Kindly help resolve the MPU issues as shown on screenshots attached.

MPU 15 has faulty member disk and MPU 17 cannot display on OMU as shown below

235243phbo111535ofhaco.png?5.PNG


Featured Answers
Hike
Created Jun 23, 2019 16:06:31

Hi, CaffeLake!

Please kindly share with us the below information:

The model and version of VCN.

1. Any alarms appeared?

2. Was it working fine before?

3. Can you show us the status of the hard disk as per the below picture?

The MPU15 server hard disk status shows fault.-2976137-1

4. Please run the following commands and send screenshots with the result:

a) Cli rginfolist;

b) Cli vdinfolist;

c) Cli pdinfolist.

Like this:

The MPU15 server hard disk status shows fault.-2976137-2

From the known information, this should be a hardware failure.

We may need remote assistance to determine the problem. Please submit a ticket and our engineers will help with the problem.
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All Answers
Hi, CaffeLake!

Please kindly share with us the below information:

The model and version of VCN.

1. Any alarms appeared?

2. Was it working fine before?

3. Can you show us the status of the hard disk as per the below picture?

The MPU15 server hard disk status shows fault.-2976137-1

4. Please run the following commands and send screenshots with the result:

a) Cli rginfolist;

b) Cli vdinfolist;

c) Cli pdinfolist.

Like this:

The MPU15 server hard disk status shows fault.-2976137-2

From the known information, this should be a hardware failure.

We may need remote assistance to determine the problem. Please submit a ticket and our engineers will help with the problem.
View more

This article contains more resources

You need to log in to download or view. No account? Register

x
  • x
  • convention:

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