The mouse of a server cannot move

Created: Oct 22, 2019 12:01:56Latest reply: Oct 23, 2019 09:54:28 87 4 0 0
  Rewarded Hi-coins: 0 (problem resolved)

Hey, team


When I logged in to my RH2288H V3 server today, I found that the mouse couldn't move and the cursor stayed in the same place.


I've removed the USB cable of the mouse, but I found it didn't work.


Plz help me

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stephen.xu
Admin Created Oct 22, 2019 12:08:56 Helpful(0) Helpful(0)

Posted by Werido at 2019-10-22 12:05Hey, StephenIt is wireless.

Check the battery in the mouse is out of power?
Replace the battery. If the fault persists, you're kindly suggested to change a wired mouse.

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stephen.xu
stephen.xu Admin Created Oct 22, 2019 12:04:09 Helpful(0) Helpful(0)

Dear Werido

the mouse is wireless or wired?
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Werido
Werido Created Oct 22, 2019 12:05:24 Helpful(0) Helpful(0)

Posted by stephen.xu at 2019-10-22 12:04 Dear Weridothe mouse is wireless or wired?
Hey, Stephen

It is wireless.
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stephen.xu
stephen.xu Admin Created Oct 22, 2019 12:08:56 Helpful(0) Helpful(0)

Posted by Werido at 2019-10-22 12:05Hey, StephenIt is wireless.

Check the battery in the mouse is out of power?
Replace the battery. If the fault persists, you're kindly suggested to change a wired mouse.

  • x
  • convention:

Werido
Werido Created Oct 23, 2019 09:54:28 Helpful(0) Helpful(0)

Posted by stephen.xu at 2019-10-22 12:08 Check the battery in the mouse is out of power?replace the battery. If the fault persists,Suggest ...
That is great,
Thanks a lot.
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  • convention:

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