The Message “There is a problem with this website‘s security certificate“ Is Dis

Latest reply: Mar 28, 2016 04:43:10 1170 1 0 0

Applicable Models:
All IPC models.

Symptom:

When you enter the device IP address in the address box of Internet Explorer and press Enter, the message "There is a problem with this website's security certificate" is displayed.

  • x
  • convention:

Selina742
Created Mar 28, 2016 04:43:10 Helpful(0) Helpful(0)

Handling Process
Step 1 Click Continue to this website (not recommended), and continue to access the Web page.

Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, go to Step 2.
Step 2 Upload your own certificate.

1. Choose Settings > System Configuration > Configuration Management.

The Configuration Management page is displayed, as shown in Figure 1.

Figure 1 Configuration Management page

The Message “There is a problem with this website‘s security certificate“ Is Dis-1764231-1


2. Click Browse and select a file.

NOTE:
You can obtain the private certificate in either of the following ways:
Purchase from an authoritative third-party certification organization.
Establish a CA server.

3. Enter the private key in the displayed dialog box.

4. Click Upload to upload the certificate.

5. Restart Internet Explorer.

Step 3 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider for assistance.
----End
Root Cause
The certificate is not obtained.
  • x
  • convention:

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