Got it

The login page is stuck after the user enters the user password

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Hi, guys!

After the OceanStor 5500 V3 is upgraded, the login page is stuck after the user enters the user password.

Problem Description

The OceanStor 5500 V3 cannot log in to the management page. After the upgrade, the login page is suspended after entering the user password. The source version is V300R006C20SPH018 and the current version is V300R006C50SPH108.


Process

1. After the upgrade is successful, enter the bootrom system.

2. Run the mount -o remount rw /OSM/coffer_bin/ command to modify the permission.

3. cd /OSM/coffer_bin/ISM_hotpatch.

picture 1

4. Run the ls command to view all patches.

picture 2

5. Deleted the SPH017 and SPH018 patches.

rm -r DeviceManagerHotPatchSPH017_DTS2019092403631_DTS2019092606043.tgz

rm -r DeviceManagerHotPatchSPH018_DTS2020012003510_DTS2019120906324.tgz

picture 3

6. Restore the modified permission.

mount -o remount,ro,sync /OSM/coffer_bin

picture 4

7. Kill the ibase process and deploy DeviceManager again.

1) View the iBase process ID in the mini system.

ps –ef (manually tapped, not copied and pasted)

picture 5

2) Kill the iBase.

kill -9 Process ID of the iBase parent process

picture 6

kill -9 Process ID of the ibase subprocess

picture 7

8. Wait for DeviceManager to be redeployed (about 2 minutes).


Root Cause

Some DM Patches Are Residual After V300R006C20 Is Upgraded to V300R006C50SPC100


Solution

Stop the residual patch process in the bootrom system.

This is my solution, how about yours? Go ahead and share it with us!

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