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The HCS VM Fails to Be Cloneed, and the Message "computerFault :The Server has either erred or is incapable of performing the requested operation

Latest reply: Apr 26, 2022 03:46:06 167 2 2 0 0

[Symptom] Onsite HCS VMs fail to be cloned, and the message "computerFault :The Server has either erred or is incapable of performing the requested operation" is displayed, as shown in the following figure.


[Analysis Process]

1. Log in to the controller node and view the VM cloning failure log. No error information is displayed in the nova install-action command, as shown in the following figure.



2. Log in to the three controller nodes and run the req-id command to view the nova-api log. An error message is displayed, indicating that no IP address is available on the network where the VM resides, as shown in the following figure.


VM capacity expansion fails.


Method 1:

1. Expand the capacity of the address pool.

2. The VM is cloned.

Method 2:

1. Delete unused test VMs.

2. The VM is cloned.

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Created Apr 25, 2022 05:52:50

Good case!
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Admin Created Apr 26, 2022 03:46:06

Thanks for your sharing!
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