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The ESN in the License File Is Inconsistent with the Server ESN.

Latest reply: May 21, 2019 03:05:32 961 1 12 0 0

【Issue】


When view the license information on the SMC web interface, the error message 'The ESN in the license file is inconsistent with the server ESN. Please update the license file in time' is displayed, as shown in below.



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【Possible causes】


After the license file is imported into the SMC server, the hardware information about the SMC server is modified, for example, the network adapter on the server is enabled or disabled.


【Troubleshooting procedure】


This issue does not affect the SMC functioning. Suggestions are as follows:


  • Suggestion 1: Restore the SMC server hardware settings to the settings at the time the license file is applied for.


  • Suggestion 2: Contact Huawei technical support to change the license file.


Very good, thank you for sharing.
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