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The DHCP server is unavailable

Latest reply: Oct 21, 2020 21:57:00 1878 14 15 0 0

Hello, community members.


Today I’m going to introduce you how to deal with DHCP service is unavailable.


I believe we have dealt with DHCP. 

To help us quickly obtain information such as IP addresses and DNS, we will set up a DHCP server to help us complete these tasks.

If the DHCP service is unavailable, it will definitely bring us more and more cumbersome work, then how to deal with the DHCP server is unavailable? Next, I'd like to share a case with you.


Problem Description

An alarm is generated on the OM, indicating that the DHCP service is unavailable.

DHCP service is unavailable


Problem Analysis

1. Check the physical machine where the DHCP port is located.

The command: neutron dhcp-agent-list-hosting-net network_id

network_id can be obtained by the alarm information

DHCP unavailable 01

2.  Find the node by using the following command

ip netns list

DHCP unavailable

3.  Viewing the IP Address of a namespace

The Command: ip netns exec dhcp-network_id ifconfig -a

DHCP unavailable

4. Run the ping command to check whether the IP addresses are the same based on the alarm information.

DHCP unavailable

5.  Check the physical_network and VLAN information of the network plane.

The Command: neutron net-show network_id

DHCP unavailable

6.  Log in to CPS_WEB

Choose Setting —> Network—> Port Mapping Configuration, and select the port group to which the faulty host belongs.

Nic3 and Nic5 are used as an example.

DHCP unavailable

7.  Check the physical network adapters used by Nic3 and Nic5.7. Check the eth2 and eth4 ports of the switch. The data packets of VLAN 1273 are filtered out.

DHCP unavailable

8.  Check the eth2 and eth4 ports of the switch. The data packets of VLAN 1273 are filtered out.


Solution

Log in to the switch and allow packets from VLAN 1273 to pass through the switch ports corresponding to NIC3 and NIC5.


That's all for today. I hope it will be helpful to all of you! 


If you have any other comments or want to know more, please leave a message below to let me know.



Thanks for your share!
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simchamnan
simchamnan Created Nov 10, 2021 03:57:04 (0) (0)
 
Good case
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Network DHCP problem makes the servers unreachable, thanks. 

For the storage network cases, you can see this post: 

https://forum.huawei.com/enterprise/en/troubleshooting-overview-about-link-errors-for-storage/thread/587844-891

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user_4237671
user_4237671 Created Nov 10, 2021 02:21:25 (1) (0)
 
simchamnan
simchamnan Created Nov 10, 2021 03:57:10 (1) (0)
 
little_fish
little_fish Reply user_4237671  Created Nov 11, 2021 01:00:36 (0) (0)
 
little_fish
little_fish Reply simchamnan  Created Nov 11, 2021 01:00:42 (0) (0)
 
Welcome
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Good
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To fix the DHCP server unavailable error you can do many things such as Running the Windows Network Troubleshooting. As you said that you are unable to find DHCP server or it is not in your access then by allowing Windows to resolve the internet settings can help. Just right-click the network connection icon that is present in the Windows taskbar and choose the option that says Troubleshoot problems. We can learn a lot more about DHCP errors from https://appuals.com/how-to-monitor-and-manage-dhcp-servers-in-ip-address-manager/ whenever we need to. Here the network troubleshooter finds any settings that may be the reason of unavailability. In case the DHCP settings is the reason behind this issue you can choose the option Apply this fix to go for any recommended changes.


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user_4237671
user_4237671 Created Nov 10, 2021 02:21:32 (0) (0)
 


nice post

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Thanks
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