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The credentials you provided cannot be determined to be authentic

Created: Mar 20, 2020 02:13:26Latest reply: Mar 20, 2020 02:16:48 787 1 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello all,

Error message "The credentials you provided cannot be determined to be authentic" is displayed after users enter a username and password on the CAS login page. Thanks for help.


Featured Answers
little_fish
Admin Created Mar 20, 2020 02:16:48

Hi Lucas,

The possible causes can be:

  1. The password is incorrect. Check the user password.

  2. The user (non-admin user) does not exist. Run the ldapsearch command to check whether the LdapServer contains the user information.

  3. The LdapServer is faulty. Run the /opt/huawei/Bigdata/om-0.0.1/sbin/status-oms.sh script on the active OMS node to check whether the OLDAP resources are in the normal state. If the resources are abnormal, check whether error message "No such object" is displayed in the /var/log/Bigdata/oldapserver/ldapserver_start.log log.

For FusionInsight V100R002C70 and later versions, run the sh/opt/huawei/Bigdata/om-server/om/sbin/status-oms.sh command.

Thanks.


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All Answers

Hi Lucas,

The possible causes can be:

  1. The password is incorrect. Check the user password.

  2. The user (non-admin user) does not exist. Run the ldapsearch command to check whether the LdapServer contains the user information.

  3. The LdapServer is faulty. Run the /opt/huawei/Bigdata/om-0.0.1/sbin/status-oms.sh script on the active OMS node to check whether the OLDAP resources are in the normal state. If the resources are abnormal, check whether error message "No such object" is displayed in the /var/log/Bigdata/oldapserver/ldapserver_start.log log.

For FusionInsight V100R002C70 and later versions, run the sh/opt/huawei/Bigdata/om-server/om/sbin/status-oms.sh command.

Thanks.


View more
  • x
  • convention:

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