Hi, today I'm going to introduce how to deal with the problem that the camera time is still not synchronized after NTP is configured.
【Problem Description】:
The camera time is not synchronized.
After the customer sets the NTP, the time of the camera is still different.
【Problem Analysis】:
1. Maybe the NTP server is not running.
2. We tried to capture the NTP port package at the VCN side, but we didn't capture any data.

【Root Cause】:
The port of the NTP and the firewall are not open.
【Solution Description】:
Open the appropriate port on the firewall.
Port:
Source port Destination port
Camera side:port: random<<<<<>>>>>> VCN server-side :port: 123
Note: This is a two-way transmission.