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The camera cannot connect...

The camera cannot connect to the LAN

Created: Mar 18, 2020 08:15:10Latest reply: Mar 18, 2020 09:13:35 475 2 0 0 0
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Hello, team!

I have the HUAWEI C series camera and it cannot connect to the LAN. But the cameras from other vendors can connect to the LAN.

I use the default IP:192.168.0.120.

What is wrong?

Can you help me?

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Hey,girl
Created Mar 18, 2020 08:17:50

Hi, dear!

Have a nice day!


Possible Cause  

The camera automatically obtains the IP address in the LAN. As a result, the camera cannot log in to the camera using the original IP address.  


You are advised to use the SIMs tool to view the current IP address of the camera.


Best wishes to you!


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Hey,girl
Hey,girl Created Mar 18, 2020 08:17:50

Hi, dear!

Have a nice day!


Possible Cause  

The camera automatically obtains the IP address in the LAN. As a result, the camera cannot log in to the camera using the original IP address.  


You are advised to use the SIMs tool to view the current IP address of the camera.


Best wishes to you!


View more
  • x
  • convention：
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Unicef
Unicef MVE Created Mar 18, 2020 09:13:35

Hi first you have to make hard reset on ur camera if possible, hope links below can help:


https://support.huawei.com/enterprise/en/doc/EDOC1100016413/4fb87f16/configuring-the-camera-access-service
https://support.huawei.com/enterprise/en/doc/EDOC1000064989?section=j008

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