Got it

The board model cannot be displayed properly

Created: Jan 20, 2021 15:00:47Latest reply: Jan 20, 2021 15:07:44 261 3 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hello, everyone!

I have a problem. On the U2000, a set of OSN 1800 is loaded. When I open the NE Panel, the board models cannot be displayed. It seems that the U2000 cannot identify the board models.

Why is this happening?

Is there anyone who can help me?


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liqiang185
Admin Created Jan 20, 2021 15:07:44

Dear friend!

I think there are two situations:


1.The software version of the OptiX OSN 1800 is relatively new, but the U2000 version is very old. Therefore, the U2000 cannot identify the board model of the OptiX OSN 1800. You are advised to upgrade the U2000 or replace it with NCE.


2. The U2000 process is not started.

Plsase restart the nemgr_v8trans process.


Thank you!

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wissal
wissal Created Jan 20, 2021 15:27:04 (0) (0)
Clear my friend  
liqiang185
liqiang185 Reply wissal  Created Jan 21, 2021 00:36:57 (0) (0)
Thanks!  
All Answers

Dear friend!

I think there are two situations:


1.The software version of the OptiX OSN 1800 is relatively new, but the U2000 version is very old. Therefore, the U2000 cannot identify the board model of the OptiX OSN 1800. You are advised to upgrade the U2000 or replace it with NCE.


2. The U2000 process is not started.

Plsase restart the nemgr_v8trans process.


Thank you!

View more
  • x
  • convention:

wissal
wissal Created Jan 20, 2021 15:27:04 (0) (0)
Clear my friend  
liqiang185
liqiang185 Reply wissal  Created Jan 21, 2021 00:36:57 (0) (0)
Thanks!  

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