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The board fails to be registered[Trouble shooting]

Latest reply: Jan 29, 2022 13:12:32 546 21 9 0 0

Hi, community!

Today, let's share with you how to handle the board registration failure. On a network, if a board is faulty, the entire device or the network may be faulty. Then, we need to understand the method of troubleshooting board faults. If you have any suggestions, please let me know.

 

Board Status

Run the display device command to check the registration status of the board. If the status is abnormal, the board is not registered.


board


Check Procedure

  1. Run the display elabel command to check the board model and board SN. This is a preparation for subsequent troubleshooting. You can locate the fault accurately only after you confirm the board model and board type.


    sn

  2. Run the display version command to check the device model and version. It takes a long time to check whether the board is running and the device version is very old. As a result, the board is incompatible with the device.


    version


  3. Check whether they match in the manual or hardware tool according to the first and second points. In the tool, you can query the equipment model and version of the board.

      Tool


   4. Check whether the board is inserted into the wrong slot. You can also query the installation method in the manual based on the product model. Check the cooperation between the device and the board and ensure that the board is installed in the correct slot. You can also use the tool in step 3 to query the slot where the board should be installed.


hardware


    5. Check whether the board is powered on. If no, run the power off slot x command. This is to check the power-on status of the board. You can run the display device command to check the registration status of the board. If the registration status of the board is power off, power on the board.


power on


    6.  Check whether the board indicator is red or run the display alarm command to check whether alarm information is generated. Red indicates the fault color. When the board color is red, related alarms are generated in logs or alarm information. In this case, you can consider that the board is faulty and use the alarm information to locate the fault type.


alarm


    7. Run the display logbuffer and display trapbuffer commands to check whether logs and alarms exist. Check the logs to check whether the board alarm information exists. Check whether the board or slot information exists in the logs. If yes, check whether the related information is a fault alarm. 


board


    8. Check whether the board is securely inserted. If so, insert and then insert again. Many engineers do not insert the board completely into the device during board installation. As a result, the board cannot be registered normally. In this case, they need to remove the board and re-install it.

 

    9. If the fault persists, collect diagnostic logs and contact the TAC center.

 


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Unicef
Unicef Created Dec 16, 2021 03:12:31 (0) (0)
Thanks  
andersoncf1
andersoncf1 Created Dec 16, 2021 04:00:09 (0) (0)
Thanks master  
wissal
wissal Created Dec 16, 2021 04:26:23 (0) (0)
Thank you, my friend  
fuzi_yao
fuzi_yao Reply wissal  Created Dec 16, 2021 06:43:04 (0) (0)
thanks  
Thanks friend
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fuzi_yao
fuzi_yao Created Dec 16, 2021 06:43:10 (0) (0)
thanks  
andersoncf1
MVE Author Created Dec 16, 2021 04:00:32

Well done! Thanks mate
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Detailed explanation, well done
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fuzi_yao
fuzi_yao Created Dec 16, 2021 06:43:16 (0) (0)
thanks  
hemin88
Moderator Author Created Dec 16, 2021 08:15:19

Very useful case and troubleshooting procedure, thanks for sharing
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fuzi_yao
fuzi_yao Created Dec 16, 2021 08:53:04 (0) (0)
thanks  
Excellent, keep up the good work!
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fuzi_yao
fuzi_yao Created Dec 17, 2021 00:44:32 (0) (0)
thanks  
helpful post
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fuzi_yao
fuzi_yao Created Dec 17, 2021 06:55:53 (0) (0)
thanks  
Detailed explanation, thanks.
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fuzi_yao
fuzi_yao Created Dec 21, 2021 00:36:46 (0) (0)
thanks  
good case
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