All users cannot make calls to other intra-office or external users, and external users cannot make incoming calls to intra-office users. The system plays the announcement "The bill pool is already full."
Possible Cause
The CDR pool is full.
Solution
- Check the CDR pool status.
show billpool state
- Check the CDRServer connection status.
show billserver state
The CDRServer connection status is Fault.
CDRs generated by the system are stored in the CDR pool, and finally the CDR pool becomes full.
- Clear the CDR pool.
- Delete CDRs in the debug mode. In the following command, p1 specifies the start number of CDRs to be deleted, and p2 specifies the number of CDRs to be deleted.
debug debug_pid bill_server cmd 45 p1 <0-4294967295> p2 <0-4294967295>
- Disable CDR generation.
config createbill switch off
- Delete CDRs in the debug mode. In the following command, p1 specifies the start number of CDRs to be deleted, and p2 specifies the number of CDRs to be deleted.
