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The backup configuration ...

The backup configuration file of the ONT does not work

Created: Feb 7, 2021 13:00:06Latest reply: Nov 18, 2021 06:35:04 397 8 8 0 0

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Hello, everyone!

Today, I'd like to share a case with you.

Product Model: EG8120L

Problem Description

The user backs up the configuration file on ONT A and uploads the configuration file on ONT B, but ONT B does not accept the configuration file.

Problem Analysis

Currently, the user has the ONT EG8120L V3R017C10S210. The user saves the configuration and downloads the configuration file to other OTN devices for uploading. However, the ONT is not configured. After the ONT is restarted, no information is displayed.

The user attempts to use different browsers multiple times.Confirmed: The problem is a known issue and the software version is incorrect. Delete the node from the exported configuration file and import the ONT again. This node is disabled by default. Therefore, deleting this node has no impact.

ONT

Root Cause

This is a known issue and has a bug in the device firmware version.

Solution Description

Temporary solution: This problem can be avoided. Delete the node from the exported configuration file and import the ONT again. This node is disabled by default. Therefore, deleting this node has no impact.

ONT Solution: Upgrade the device to V300R017C10SPC225B293 or later.

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wissal

MVE Created Feb 8, 2021 09:15:37

Practical case, useful solution!

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Chenxintao Created Feb 8, 2021 09:18:00 (0) (0)
Thanks for your support! My friend!

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gho_ah

Created Feb 9, 2021 17:59:40

Thanks for sharing

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mrom

Created Feb 14, 2021 16:58:41

Learned.

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lucian2003

Created Mar 30, 2021 01:18:03

Thanks to share

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Unicef

MVE Created Mar 30, 2021 01:43:22

Oh really useful post

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Sara_Obaid

Moderator Created Oct 13, 2021 08:39:25

A nice post. Thank you for sharing

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Precious

Moderator Created Nov 18, 2021 06:35:04

useful case explanation about The backup configuration file of the ONT does not work

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