Tenant Space Usage Exceeds the Threshold

Symptom

The system checks the space usage (used space of each directory/space allocated to each directory) of each directory associated with a tenant every minute and compares the space usage of each directory with the threshold set for the directory. This alarm is generated when the space usage exceeds the threshold.

This alarm is cleared when the space usage is less than or equal to the threshold.

Possible Causes

• The alarm threshold is improperly configured.

• The space allocated to the tenant is improper.

Solution

Check whether the alarm threshold is appropriate.

1. View the alarm location information to obtain the tenant name and tenant directory for which the alarm is generated.

2. Log in to FusionInsight Manager. On the Tenant Resources page, select the tenant for which the alarm is generated, and click Resource. Check whether the storage space threshold configured for the tenant directory for which the alarm is generated is proper. (The default value 90% is a proper value. You can set it based on the site requirements.)

   • If yes, go to 5.

   • If no, go to 3.

3. On the Resource page, click Modify to modify or delete the storage space threshold.

4. One minute later, check whether the alarm is cleared.

   • If yes, no further action is required.

   • If no, go to 5.

5. Log in to FusionInsight Manager. On the Tenant Resources page, select the tenant for which the alarm is generated, and click Resource. Check whether the storage space quota of the tenant directory for which the alarm is generated is proper based on the actual service status of the tenant directory.
   • If yes, go to 8.
   • If no, go to 6.
6. On the Resource page, click Modify to modify the storage space quota.
   

7. One minute later, check whether the alarm is cleared.

   • If yes, no further action is required.

   • If no, go to 8.

8. On FusionInsight Manager, choose O&M > Log > Download.
9. In the Services area, select FusionStorageHDFS and NodeAgent under Manager.
10. Click http://10.88.194.32:7088/idp-edit-service/editor/image/25541599350/A-1_1_en-us_image_0172147290.png in the upper right corner, and set Start Date and End Date for log collection to 20 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
11. Contact technical support and provide the collected logs.